The Fix It service is currently in a test (beta) version, and brings some of Windows 7's help features to users of previous versions of Windows.
The Fix It software is a free download from the Microsoft website, and once installed the software checks your PC and operating system. The software does not require an internet connection to run, so can be used by users experiencing networking or internet connection problems.
The software is accompanied by Microsoft Fix IT Center online, where PC details can be registered and users can access web-based help and troubleshooters in addition to the offline Fix It tools.
Microsoft claims that Fix It will fix more than 300 of the most common Windows problems and will pro-actively download updates to prevent problems occurring. According to the company, the automated troubleshooters can either 'find and fix' or 'find and notify' you of problems.
Fix It works with multiple PCs. Microsoft says, so that both home users with more than one PC or laptop, and small business users, can manage updates to all their computers from one online location.
Windows XP users wanting to take advantage of the Fix It software must be running Windows XP Service Pack 3 (SP3). Download Fix It free from the Microsoft website.